Returns & Exchanges
At MSM Fight Shop, we want to ensure you have the right gear for your training; if you are not completely satisfied, you can return or exchange unused items within 30 days of purchase. All returned merchandise must be in original packaging with tags attached and show no signs of wear or use.
Return Process
- 1.Initiate Your Return
Contact our customer support team or visit our Miami retail location with your order number and receipt to start the return process.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all protective wraps, tags, and manuals are included to qualify for a full refund.
- 3.Ship or Drop Off
Affix the provided shipping label to your package and drop it off at any authorized carrier location, or bring it directly to our storefront.
- 4.Inspection and Refund
Once our specialists inspect the gear for quality assurance, we will process your refund or exchange within 3-5 business days to your original payment method.